About R&S Logistics | Knoxville’s 3PL & Warehousing Partner
We Started with a Commitment — To Treat Your Business Like Our Own.
The R&S Difference
We’ve been in your shoes. Chasing shipments, fielding excuses, dealing with 3PL providers who treat your goods like someone else’s problem. That’s why R&S exists — to restore confidence in your supply chain.
For over 20 years, we’ve helped companies like yours stay lean, reliable, and ready — not because we do things the traditional way, but because we listen, adapt, and genuinely care about every pallet and person we serve.
How We Help You
At R&S, we don’t just warehouse your inventory — we protect your reputation.
Our end-to-end 3PL services are built to handle what others won’t: non-standard freight, high-touch fulfillment, tight deadlines, or high-risk categories like supplements, OTC products, and food. Whether it’s inbound freight or final-mile delivery, we engineer logistics solutions that fit your needs — not someone else’s template.
We’re fast where it matters, methodical where it counts, and always transparent in between.
Our clients know we’ll pick up the phone, pivot on a dime, and stay until it’s done right.
Things to Know About Us
- We've been in business for 20+ years.
- We have 2 million square feet (and counting!)
- We are built on the values of gratitude, tenacity, stewardship, invested, and agility.
- We've grown from humble beginnings with the needs of our customers.
Our Standards & Processes
- Entrepreneurial Operating System (EOS) – Our framework for setting business strategy, aligning goals, tracking KPIs, and driving accountability at every level.
- ISO Certified 14001 & 9001 (KX1) – Our Knoxville distribution center is certified for both quality management and environmental management, ensuring world-class standards in every process.
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Lean Methodology – We operate with lean principles to eliminate waste, improve flow, and deliver consistent results. This includes:
- Standardized Work (for operations and leaders)
- Waste Identification and Elimination
- 5S Workplace Organization
- Kaizen (A3) Continuous Improvement Standards
- Continuous Flow and Pull Processes
- Error-Proofing (Poka Yoke) Process Design
- Just-In-Time Supply Chain Collaboration (JIT) – We partner with clients to keep inventory lean, reduce excess storage, and deliver right when you need it.
- Continuous Improvement Mindset – Our team is always looking for new ways to improve accuracy, speed, and customer satisfaction.
- Investment in People, Systems, and Facilities – We continually reinvest in training, technology, and infrastructure to safeguard your products and scale with your business.
You Can Trust Us
“R&S is customer focused and was able to meet all our needs. Their warehouse and our inventory was well cared for and maintained. We found the R&S team to be friendly, easy to work with and very helpful!”
Kristianne Stewart
Compassion that Compels -
Nonprofit Inventory Management & Fulfillment
Craig Hurst
Hurst Hardwoods
High-Volume Freight Fulfillment & eCommerce Logistics
“There are many reasons I went with R&S Logistics: The guys at R&S are exceptionally nice, energetic, and enthusiastic. The implementation was very smooth, with minimum hiccups.”
President
ZMC Metal Coating Inc.
Industrial Kitting & Logistics in East Tennessee
“R&S always comes through on finding a truck when we need one. Their competitive rates and honesty are great to work with. I would definitely recommend R&S Logistics to anyone.”
Michael Mather
Royal Metal Powders, Inc.
Manufacturing & Distribution Logistics in Tennessee
“The reliability, flexibility, and professionalism of R&S make me know that I have a business partner I can rely on. It’s one less thing that I have to worry about.“
Jeremy Smith
Primient
Food & Beverage Warehousing in Tennessee
R&S has been good to us, especially in Lenoir City. I’ve always worked mostly by myself, and with R&S, I’d have them as additional team members. They’d take care of my stuff while I was gone. If a shipment ever came while I was gone, I’d just tell my team “R&S has got it.”
Bruce White
Vine International
Medical Supply Warehousing in Knoxville, TN
- 📦 2M+ sq ft of warehouse space
- 🕒 20+ years in business
- 📍 8 locations across the Southeast
- 💬 Dozens of long-term client partnerships
Who’s Behind the Work
We’re real people who care.
Our leadership is hands-on. Our team is trained to see your business through your eyes.
No fluff, no cut corners — just reliable service, delivered with hustle and heart.

Joe Michalik
CEO

Landon Pyle
Business Developement

Bobby Taylor
Customer Relations

Matt McMurray
Operations
Company Values
Why You Need an Invested 3PL
The R&S Story: Two Decades of Customer-First Growth
What Tenacity Means on the Warehouse Floor | Reliable 3PL Warehousing
Agile Warehouse Operations: How 3PL Teams Keep Freight Moving Without Disruption
Get To Know Us
20+ Years of Building Trusted Partnerships